Returns & Exchanges
At Tropez Official, we want you to be completely satisfied with your purchase. If your items aren't a perfect fit, you can return or exchange them within 30 days of delivery provided they are in original, unworn condition with tags attached.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Package Your Items
Securely pack your items in their original packaging, ensuring all designer tags and hygiene seals remain intact to qualify for a refund.
- 3.Ship It Back
Print the prepaid shipping label provided via email and drop off your package at any authorized carrier location.
- 4.Quality Check & Refund
Once our warehouse team inspects your return, your refund or exchange will be processed within 5-7 business days to your original payment method.